Shipping and Returns Policies

United States Domestic Shipping

US Postal Service First Class delivery is $10. Shipping times are 7-10 business days.

US Postal Service Priority Mail is $15. Shipping times are 3-5 business days

UPS Express Second Day Delivery is available for only $25. Shipping times are 2 business days.

FedEx Overnight Shipping can be selected for a rate of $35. Shipping times are 1-2 business days. Overnight service is only guaranteed for west coast states. All other addresses may take up to two business days.

International Shipping

UPS International Economy delivery can be selected for a rate of $75. Contact customer service for an estimated delivery time. Local duties and taxes are to be covered by the recipient.

APO/FPO Shipping

US Postal Service delivery can be selected at no cost. Shipping times are 1-2 weeks business days.

Return Policy

We will offer a full refund for purchased merchandise, less any applicable shipping fees, for products returned in sellable condition within 30 days of purchase. Purchases made from October 30th and December 25th, may be returned through January 8 of the following year or 30 days from the purchase date. Qualified returns must include original boxes, warranties, and sales receipts. All sales are final on special orders, personalized and/or engraved merchandise. Jewelry should be returned to the address listed on this page.

Warranty Policy

All Heartson merchandise has a lifetime warranty against defects in material and workmanship.

Return Address

Please be sure to insure the shipment of your jewelry for its purchase price. Avoid writing anything on the exterior of the box that would encourage unauthorized people to open the package. It is also recommended that you include in your package a brief note outlining your request and listing your name and contact information.

Heartson
Attn: Returns
1130 N Nimitz Hwy Ste A-150
Honolulu HI 96817